We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. 

To start a return, you can contact us at If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at
Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.



If you are not satisfied with our product, you can return it within 14 days. For returns within 14 days, your refund will be full and uninterrupted.
Unfortunately, products with promotions and discounts cannot be returned or exchanged.
Products must be in the condition they were received in order to be eligible for a return.
You can start the return process by sending an e-mail to After your return transaction is approved, we will contact you for details about the process.
Damaged Products
After receiving your product, if you think there is any damage to the product, please contact us immediately.
Exceptions / Non-Returnable Products
It is not possible to return the products that can be personalized and purchased within the scope of the special offer.
After receiving the returned product, we will return to you about the approval status of the return after the necessary examinations.