Refund policy

If you are not satisfied with our product, you can return it within 14 days.

For returns within 14 days, your refund will be full and uninterrupted.

Products must be in the condition they were received in order to be eligible for a return.

You can start the return process by sending an e-mail to info@rundajewellery.com. After your return transaction is approved, we will contact you for details about the process.

Damaged Products

After receiving your product, if you think there is any damage to the product, please contact us immediately.

Exceptions / Non-Returnable Products

It is not possible to return the products that can be personalized and purchased within the scope of the special offer.

After receiving the returned product, we will return to you about the approval status of the return after the necessary examinations.